Ionic Breeze

I don’t know who I am more angry with; Sharper Image or myself. I have never felt so duped. I have two of these monstrosities. To think I have spent $500 on something utterly useless. I purchased 2 Ionic Breeze Quadras in 2004 to help alleviate my asthma and allergy sypmtoms. Shortly after, the Consumer Report article came out. The battle begins there. I too have experienced the hissing, the odor and the black walls. This thing is never clean enough. You clean it and 2 hours later its hissing. I have contacted Sharper Image customer service several times. In June of this year they agreed to take back the old ones and replace them with the “new” ozone guard model. What a joke! 2 different, REFURBISHED things come back with snap-on “ozone-guards”. Its literally a plastic grid that snaps on over the original grates.